Refund policy
Want to change or cancel your order?
Please complete the form linked here as soon as possible. The GlossGenius Support team will be in touch! Please note that while we cannot guarantee changes to orders after they have been placed, we will certainly do our best.
Want to return your card reader?
We’re confident that you’ll love your card reader, but if for any reason you are not completely satisfied with your order, we offer 14 day hassle-free returns. You only pay for return shipping. The refund amount will be added back to your original form of payment.
Please note the following conditions for returns:
- The card reader must not be physically damaged and be in good working condition
- Please return your card reader in the original packaging (including cable and box)
- Within 14 days of receiving the card reader, please complete the form here to begin your return process.
Please note we will not accept returns without a return merchandise authorization (RMA) provided by our Support team.